Terms & Conditions
Section 1: Introduction
Welcome to Dad Loves Food! Our Terms and Conditions are divided into four sections:
Section 1: Introduction – An overview of these terms.
Section 2: Competition Conduct Conditions – Rules governing the relationship between participants and Dad Loves Food in our competitions.
Section 3: Real Estate Conditions – Conditions specific to competitions involving real estate in England and Wales.
Section 4: Glossary and Definitions – Definitions of important terms used in these Terms and Conditions.
By participating in our competitions, you agree to comply with these Terms and Conditions, which are governed by English law.
IMPORTANT NOTICES
Dad Loves Food reserves the right to modify these Terms and Conditions. If there are significant changes, we will notify you via the email associated with your account. What constitutes a significant change will be determined by us, using common sense and acting in good faith.
To ensure a smooth competition experience, we recommend that participants:
- Read the Terms and Conditions.
- Review all relevant competition and prize-related information.
- Seek professional advice when needed.
These Terms and Conditions assume that all participants have acted prudently. If you choose to participate without taking normal precautions, you do so at your own risk.
By entering a competition or participating in any way, you acknowledge your acceptance of these Terms and Conditions, which govern the relationship between you, the host, and Dad Loves Food.
Dad Loves Food does not offer competitions in jurisdictions where it is unlawful or would require unfulfilled registration, qualification, publication, or approval requirements.
Please ensure that you are in a jurisdiction where it is legal for you to enter, participate, or host such competitions.
Section 2: Competition Conduct Conditions
In this section, capitalized words have special meanings defined in the Glossary and Definitions. The Competition Conduct Conditions cannot be changed without Dad Loves Food’s agreement.
The Promoter The promoter of all competitions is ‘Dad Loves Food’. Our registered address is 39 West Row, Stockton On Tees, TS18 8BN, United Kingdom. Dad Loves Food operates prize competitions that are exempt from regulation under the Gambling Act 2005 in the United Kingdom. Although we use the term ‘raffle’ for marketing and search engine optimization purposes, please note that all competitions on our platform are legally considered ‘Prize Competitions’ and not raffles. This distinction is due to the requirement for entrants to answer a Competition Entry Question that tests skill or knowledge. For more information on the laws and regulations regarding raffles and prize competitions, please visit gamblingcommission.gov.uk.
How to Enter a Competition Each competition will run from the Opening Date to the Closing Date. To enter a competition, you must either:
- Select the paid entry option and:
- Submit your answer to the Competition Entry Question, which varies for each competition and tests your skill or knowledge.
- Pay for the desired number of tickets using a credit or debit card.
- Submit a Postal Entry as described in paragraphs 5.6 and 5.7. Entering a competition does not depend on answering the entry question correctly, and tickets will be issued regardless of the selected answer. However, only tickets with the correct answer or Postal Entries will be eligible for the final draw, in accordance with the rules set by the Gambling Commission under the Gambling Act 2005. By purchasing a ticket or entering a competition, including through a Postal Entry, you agree to be bound by these Terms and Conditions. For assistance with entries, please refer to the Help Centre on our platform. To submit a Postal Entry, the following conditions apply:
- Entrants must be registered users with a verified email address. A mobile phone number is optional.
- Postal Entries are not for sale and can be submitted free of charge.
- Users must write their USER ID, DAD LOVES FOOD ID, and the ANSWER TO ENTRY-QUESTION (A, B, C, or D) on a postcard and send it via 1st or 2nd class post to the address provided below:
POSTAL ENTRIES C/O Dad Loves Food 39 West Row, Stockton On Tees TS18 1BN
- Each postcard can only contain one entry. Additional entries on the same postcard will be invalidated and discarded.
- Postal Entries must be received no later than 72 hours before the advertised competition end-date. Please note:
- You must ensure that the required details are clearly legible on the Postal Entry and sent to Dad Loves Food’s address as specified in paragraph 5.6(d).
- Dad Loves Food reserves the right to reject Postal Entries that do not comply with the conditions outlined in paragraphs 5.6 and 5.7.
- Dad Loves Food assumes no liability for postal delays, lost or damaged entries, or any events considered Force Majeure.
Eligibility To enter a competition:
- You must not be physically located in a jurisdiction where entering a competition is unlawful.
- You must be 18 years of age or older. The following individuals may not enter a competition:
- Employees or shareholders of Dad Loves Food or its affiliated companies.
- Employees of agents or suppliers of Dad Loves Food or its affiliated companies, who are professionally connected with the competition or its administration.
- Members of the immediate families or households of the aforementioned groups (a) and (b). Members of a Host’s immediate family or household may not enter a competition hosted by that Host. By entering a competition, you confirm your eligibility to participate and claim any potential Prize you may win. Dad Loves Food may require you to provide proof of eligibility. Dad Loves Food will not accept entries that are:
- Automatically generated by a computer.
- Completed by third parties or submitted in bulk.
- Altered, reconstructed, forged, or tampered with.
- Entries submitted on behalf of another person will not be accepted, and joint submissions are not allowed. Dad Loves Food reserves the right to disqualify any Host, Entrant, or Winner whose conduct is against the spirit or intention of the Prize competition. Only Users of Dad Loves Food are eligible to enter competitions hosted on our platform.
The Prize Each competition’s Prize is specified in the Particulars. The Host agrees to transfer the Prize to the Winner following the procedure outlined in paragraph 9. The Prize is non-negotiable and non-transferable. To claim the Prize, the Winner must follow the procedure described in the Terms and Conditions.
Winners Each ticket with the correct answer to the respective Competition Entry Question will be entered into the draw for that specific competition. On the Closing Date, a Winner will be randomly selected by Dad Loves Food’s automated system. The decision is final, and no further correspondence or discussion will be entertained. To fulfill our obligation, Dad Loves Food will publicly announce that a valid award has taken place. This announcement will include the name of the Prize Winner (as listed in their profile), in accordance with our Privacy Policy available on the Privacy Policy page of our platform. On the Draw Date, Dad Loves Food will send an email to all competition Entrants using the email address associated with their account. The Winner will not be contacted separately to inform them of their victory. It is the responsibility of each Entrant to check our platform to see if they have won. Winning tickets can be found in the ‘Your Tickets’ section of our platform. On the Draw Date, the Host will receive an automated email providing instructions on how to proceed. In accordance with our Privacy Policy, the Host will also receive the Winner’s contact information, including their name, email address, mobile telephone number, and Facebook ID (if applicable).
Claiming the Prize In accordance with paragraph 8.4, the Winner will not receive a separate notification of their win. Therefore, each Entrant must check Our Platform to see if they have won. The Host is responsible for contacting the Winner to arrange the delivery or collection of the Prize. The Winner must also communicate with the Host to make arrangements. To access the Host’s contact details and instructions, the Winner must click the ‘claim’ button on the winning ticket, which is located in the ‘Your Tickets’ section of Our Platform. This must be done within 21 days from the Draw Date. The Prize cannot be claimed by a third party on behalf of the Winner. Dad Loves Food is not responsible if the Winner is unable to claim the Prize.
Delivery/Collection Unless specifically stated in the Particulars, the delivery of the Prize is not included. Therefore, the Host and the Winner must handle the delivery or collection directly between them. If collection is possible, the Host and the Winner must communicate directly to determine a suitable date and time. The Host is obligated to take necessary steps to ensure a safe exchange of the Prize and should keep relevant shipment/collection or delivery receipts for potential disputes. If the Host and Winner need to meet in person for the exchange, both parties are responsible for ensuring that the Winner accepts the prize on Our Platform at the time of the exchange.
Acceptance and Disputes All participants agree that Dad Loves Food’s decision on the conduct of any competition is final. The Winner has 21 days from the Draw Date to either accept or dispute the Prize on Our Platform. By accepting the Prize on Our Platform, the Winner confirms that the Prize is as advertised and that they have taken possession of it. Once the Winner accepts the Prize, they lose the ability to dispute it or claim compensation under the Dad Loves Food Guarantee. They also consent to the release of the Host’s proceeds to the Host and/or their chosen charity or cause. Disputing the Prize indicates that the Prize is not as advertised or that the Winner has not taken possession of it. In case of a dispute, Dad Loves Food will investigate and make a determination. If the dispute is awarded in favor of the Host, the Host’s proceeds will be released and the Winner loses all rights. If the dispute is awarded in favor of the Winner, Dad Loves Food has no obligation to pay the Host’s proceeds, and the Host loses all rights. In the event of a dispute, the Winner may receive compensation amounting to 75% of the Total Proceeds, subject to specific conditions outlined in paragraph 11.5. If the Winner neither accepts nor disputes the Prize within 21 days of the Draw Date, the Winner loses the ability to accept or dispute the Prize, and the Host’s proceeds are automatically released.
Property Competitions If the Prize is a Property, specific Real Estate Conditions apply and supersede the Competition Conduct Conditions. These conditions govern the transfer of the Property and the roles and responsibilities of the Host and Winner. The Host and Winner will be presented with a Property Contract that outlines the terms of the transfer. Independent lawyers should be appointed by the Host and Winner to assist with the Property transfer. Dad Loves Food provides a list of recommended lawyers, but if delays or disputes arise due to the use of different lawyers, Dad Loves Food reserves the right to cancel the competition or take appropriate actions. The Property transfer process may take up to sixty days from the Draw Date.
Limitation of Liability Dad Loves Food, its agents, or distributors do not owe any duty of care to the Winner, Host, or Entrants, except in cases of negligence. Dad Loves Food will not be responsible for any loss, damage, personal injury, or death resulting from the Prize, unless caused by its own negligence. Dad Loves Food’s liability is limited to the extent permitted by law, and statutory rights are not affected.
Ownership of Competition Entries and Intellectual Property Rights Dad Loves Food does not claim ownership rights over competition entries. The Host agrees that Dad Loves Food may make the competition available on Our Platform and other media for promotional purposes. The Host grants Dad Loves Food a non-exclusive, worldwide license to use, display, publish, transmit, and edit the competition entry and accompanying materials. Dad Loves Food reserves the right to remove any content that violates third-party rights or is offensive or in breach of legal rights.
Unacceptable Behavior All participants must refrain from engaging in unacceptable behavior, such as behavior that affects the enjoyment of other participants, using threatening or abusive language, causing damage or harm, cyberbullying, or acting in an intimidating or threatening manner. Dad Loves Food may take action, including forfeiting rights and removing content or users, in response to unacceptable behavior.
Prohibited Items Certain items are prohibited from being offered as Prizes in competitions. A list of these prohibited items can be found on the Prohibited Items page on Our Platform.
Dad Loves Food Guarantee If the Host fails to provide a Prize, the Winners will receive compensation amounting to 75% of the Total Proceeds of the relevant competition. All compensation payments are guaranteed and paid directly by Dad Loves Food Limited. If there are multiple Winners and Prizes in a competition, and the Host fails to provide the Prizes, the compensation will be divided equally among the Winners.
General Dad Loves Food may exclude users from participating in current or future competitions and ban them from using Our Platform if there is a breach of these Terms and Conditions. Dad Loves Food reserves the right to void, suspend, cancel, or amend any competition if necessary. There may be interruptions to Our Platform due to maintenance, upgrades, or other unforeseen events, and Dad Loves Food will make reasonable efforts to keep the platform accessible and functional. Dad Loves Food and the Host will not be liable for delays or failures in performing their obligations due to a Force Majeure Event. Dad Loves Food may request Hosts and Winners to participate in publicity activities, including interviews and promotional recordings, for the purpose of advertising and promoting the competition and Dad Loves Food. Dad Loves Food may use the names, pictures, or likenesses of Hosts and Winners for advertising and publicity purposes. The competitions are not sponsored, endorsed, or administered by Apple Inc., Google, Facebook, Twitter, Snapchat, TikTok, or any other social network.